Please note that the English translation provided is solely for your convenience and is not legally binding. The German version of our General terms and conditions is the legally binding document, and any discrepancies or conflicts between the English translation and the German version will be governed by the German version. By using our services, you agree to be bound by the terms and conditions set forth in the German version of our General terms and conditions.

General terms and conditions (Translation)

Status: September 6, 2026

Scope of the GTC
Contact and service details
What Alive is
Free of charge
No contractual relationship for the offers shown
How we make money
Rewards and referral bonuses
Vouchers and codes
Member account and sign-in
Member content: reviews and profiles
Accuracy of information
No promises about environmental impact
Availability and changes
Liability
Applicable law, jurisdiction and dispute resolution
Final provisions

1. Scope of the GTC

The following General Terms and Conditions (hereinafter "GTC") apply exclusively to the relationship between Presentera UG (haftungsbeschränkt) (hereinafter "Presentera", "we" or "us") and you as a user.
The website www.alive.blue and our app called "Alive", together also referred to as "Alive" or the "Media", are offers of Presentera.
Use of the Media and of the features offered there is subject to these GTC. The version available at the time of your visit or registration applies. By using the Media or registering, you declare your agreement with these GTC.
For our apps, the terms of the respective app store also apply in addition to these GTC. They are available at the following links: https://www.apple.com/legal/internet-services/itunes/de/terms.html (for the Apple App Store);
https://play.google.com/intl/de_de/about/play-terms.html (for the Google Play Store).
Alive is directed exclusively at persons of full age and unrestricted legal capacity.

2. Contact and service details

Please note the following information about how to reach our team.
Email address: team@alive.blue
Phone number: 0049 4531/12034-10
Availability: weekdays from 10 a.m. - 5 p.m. CET
Full provider details can be found in our imprint.

3. What Alive is

Alive is a platform on which we present, explain and make comparable more sustainable products, services and offers from companies (hereinafter "partners").
In addition, members can publish their own experiences as reviews, create a public profile, use offers and vouchers, and recommend offers to other people.
Alive is an information and referral service. We do not sell or provide the products and services presented ourselves.

4. Free of charge

Using Alive is free of charge for you. There are no usage fees, membership fees, subscriptions or other payments to us.
You bear the costs of your internet access, your device and your data usage yourself.
Should we offer paid features in the future, they will be clearly marked as paid in advance and only used with your express consent.

5. No contractual relationship for the offers shown

The presentation of products, services and offers on Alive is non-binding information and not a legally binding offer by Presentera.
Contracts for the products and services presented are concluded exclusively between you and the respective partner. Presentera does not become a contracting party.
Only the respective partner's terms apply to such contracts, in particular regarding prices, availability, delivery, payment, warranty and any right of withdrawal. Please read those terms before concluding a contract.
Claims arising from such contracts, for example complaints, withdrawal, returns or refunds, must be asserted directly with the respective partner.

6. How we make money

We finance Alive through remuneration from our partners. Remuneration is paid, for example, for presenting offers, clicks on links, referring enquiries or contract conclusions, and for recommendations.
It is part of our business model that we present offers and refer interested people to partners. We therefore have a commercial interest alongside our editorial one.
Which offers we include and how we present them is at our own discretion. Remuneration does not change the price you pay at the partner.

7. Rewards and referral bonuses

For many offers we point out rewards or referral bonuses of the partners, for example bonuses for referring new customers.
These rewards are granted and paid out exclusively by the respective partner, for example as cash, credit or a voucher. Presentera is not the debtor of these rewards.
The participation conditions of the respective partner apply, in particular regarding requirements such as an existing customer relationship, the new-customer status of the referred person, deadlines and proof.
Values shown are usually maximum values published by the partner. We update these figures regularly, but the conditions and values published by the partner at the relevant time always prevail.
Information on Alive does not create any claim against us to a reward, its amount or its payout.

8. Vouchers and codes

We provide vouchers, discount codes and referral codes for personal and generally one-time use. Resale is not permitted.
Vouchers and codes have no cash value and cannot be paid out in money.
Vouchers and codes may be time-limited and may be changed, restricted or withdrawn by the partner. Redemption is governed by the partner's conditions.
In the event of misuse, in particular multiple registrations or automated use, we may refuse to provide vouchers and codes.

9. Member account and sign-in

Some features require a free member account. Sign-in usually works via a sign-in link that we send to your email address.
One account per person is permitted. Your details must be accurate; please inform us of changes insofar as they are necessary for your use of Alive.
You are responsible for having access to the email inbox you provide and for taking into account any obstacles to receipt within your control, for example by checking your spam folder. Do not share sign-in links or access data with third parties.
You can delete your account at any time without giving reasons, in your account settings or by email to team@alive.blue. We may likewise discontinue providing the account at any time with reasonable notice.
In the event of serious or repeated breaches of these GTC, unlawful use or misuse, we may remove content, restrict features, suspend the account and, in serious cases, close it without prior notice.

10. Member content: reviews and profiles

Members can publish reviews, experience reports, profile texts, profile names and images (hereinafter "member content").
Reviews must be based on your own actual experience and must be truthful. Not permitted are, in particular, paid or fake reviews, reviews written on behalf of third parties, advertising, anti-competitive behaviour, and repeated reviews of the same offer by the same person without a new factual reason.
Also not permitted is content that is unlawful, insulting, discriminatory, threatening, harmful to minors or misleading, that infringes third-party rights, in particular copyright, trademark and personality rights, or that contains personal data of third parties.
You warrant that you hold the necessary rights to all content you publish. You remain the owner of your rights.
You grant Presentera a non-exclusive, royalty-free right, unlimited in territory and time, to store, reproduce, translate, shorten and make publicly available your member content in connection with operating and promoting Alive, including in our own channels such as newsletters and social media profiles. We are not obliged to use it.
Reviews, profile names, profile texts and profile pictures are publicly visible and can also be found via search engines. Do not publish information there that you do not want to be public.
We are not obliged to review member content in advance. However, we may check content and, in the event of breaches of these GTC or applicable law, or where content is obviously incorrect, shorten it, not publish it, hide it or delete it. On request we will tell you the reason.
If you disagree with a decision or want to report content, please write to team@alive.blue. We will review your message and respond within a reasonable time.
You can change or delete your own reviews and profile details at any time. Copies, quotations or aggregated evaluations already created, such as average ratings, may remain unaffected.

11. Accuracy of information

Information about offers comes mainly from partners, manufacturers and publicly available sources. Prices, conditions, availability and delivery times may deviate.
Given the amount of information processed, we cannot exclude errors. We therefore do not guarantee the accuracy, completeness or timeliness of the information provided. Please always verify details directly with the partner before making a decision.
We cannot consider all providers and offers available on the market. The selection of offers shown is at our discretion, does not claim to be complete and is intended to give an overview. We may remove individual offers at any time without prior notice.
Our content is not legal, tax, financial, health or energy advice.

12. No promises about environmental impact

We present offers as potentially more sustainable alternatives, based on the information available to us from partners and publicly available sources.
We do not promise any particular environmental impact and give no guarantee of a specific outcome. Whether an offer is beneficial in your specific situation depends on many factors and must be assessed by you. Where possible we provide supporting information and sources.
We reproduce partner statements about certifications, labels, materials or environmental properties without independently verifying them.

13. Availability and changes

We strive for high availability of Alive but do not owe any particular level of availability. Maintenance, technical faults or circumstances beyond our control may lead to interruptions.
We may further develop, change, restrict or discontinue features and content, provided this is reasonable for you. If we discontinue essential features, we will give reasonable notice.
We may amend these GTC, in particular in the event of changes in the law, case law or our services. We will inform registered members by email or in the application before the changes take effect. If you do not object within the stated period and continue to use Alive, the amended GTC are deemed accepted. In the event of an objection, either side may end the use.

14. Liability

We are liable without limitation for intent and gross negligence, for injury to life, body or health, for fraudulent concealment of defects, within the scope of guarantees given and under the German Product Liability Act.
In the case of simple negligence we are liable only for breach of a material obligation whose fulfilment makes the use of Alive possible in the first place and on whose observance you may rely, and limited to the foreseeable damage typical for this type of agreement. Otherwise our liability is excluded. This takes into account that using Alive is free of charge for you.
We are not liable for the services, offers, promises or rewards of partners, nor for contracts you conclude with partners.
The respective providers are solely responsible for the content of external websites we link to. At the time of linking, no legal violations were apparent to us.
Members are responsible for their own member content. Reviews are the personal opinions and experiences of individuals and are not statements by Presentera.
Liability for loss of data is limited to the effort that would have been required for recovery had data been backed up properly and regularly.

15. Applicable law, jurisdiction and dispute resolution

German law applies. Mandatory consumer protection provisions of the country in which you have your habitual residence remain unaffected.
The place of jurisdiction is the statutory place of jurisdiction.
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board. If you have a problem, please contact team@alive.blue first. We will do our best to find a quick solution.

16. Final provisions

Should individual provisions of these GTC be or become invalid, the validity of the remaining provisions remains unaffected.
These GTC apply in their German version. Translations are provided for your information only.
Further information on the processing of your data can be found in our privacy policy.